Customer Effort Score: A Complete Guide + Tips To Increase It
Discover everything about customer effort score, what it is, and how to calculate; find the best strategies to increase CES for a better customer...
Discover everything about customer effort score, what it is, and how to calculate; find the best strategies to increase CES for a better customer...
Promoter Score (NPS) and Customer Satisfaction Score (CSAT) full comparison. Discover why these metrics are crucial for ecommerce and what the...
Discover a comprehensive guide on customer satisfaction score. what is considered a good score, and unleash the best strategies to increase your CSAT
Make sure you are on the right track with your social selling strategy with our top 10 social selling metrics that you must track for your e-commerce...
Don’t know if customers are having a pleasant experience or not? Check out eight e-commerce customer experience KPIs and metrics and why to track
A comparison between Customer Acquisition Cost and Customer Lifetime Value: Definitions, how to calculate, formulas, benefits, and LTC to CAC ratio.
Discover the best tactics, tips, and strategies to reduce cost per acquisition (CPA) for eCommerce. Learn all you need to know about how to optimize...
Check out the top tips and tactics to accelerate your e-commerce repeat purchase rate and increase your sales and revenue at a low cost.
Discover the top 15 reasons behind cart abandonment and learn the best ways to solve them. A guide on what causes cart abandonments and how to avoid...
Acquiring loyal customers is not easy. Learn the top 12 eCommerce customer acquisition strategies to acquire the right customers and keep them for...
Get to know the 6 most important email marketing metrics for eCommerce businesses, what are the average rates and how you can improve your own rates!
Grow your eCommerce business and never lose a customer again with these 11 successfully-proven tactics to improve customer retention rate for...